FAQs

How can I make a payment for my order on Rigabit.com?

You can conveniently pay for your order on rigabit.com using PayPal, Visa, Mastercard, American Express.

Can I make changes to my order after it has been placed?

Changes to your order can be made provided the item has not been shipped. Please contact our customer service team to confirm the status of your order.

Where can I find information about the order I placed?

Upon placing an order, you will receive an email containing comprehensive details such as item prices, order number, and shipping charges.

Do you offer worldwide shipping?

No, currently, we only ship within the United States.

Is online ordering secure?

Absolutely. To ensure the security and privacy of your order, we utilize SSL encryption. Payments are processed securely through PayPal, a trusted and reliable service provider.

What is the estimated delivery time for my order?

Orders are typically delivered within 8-12 business days. Should your order exceed this timeframe, please contact our customer service team for assistance.

Can I return or exchange the light if it doesn’t work?

Absolutely. We offer a 30-day return policy, allowing you to exchange or return your order if it doesn’t meet your expectations.

Do you provide discounts or promotions?

Yes, we offer various discounts and promotions throughout the year. Be sure to sign up for our newsletter to stay updated on the latest deals and offers.

How can I apply my coupon code during checkout?

Simply enter your coupon code in the designated field during the checkout process.

Do I have to pay for return shipping?

No, if the product is defective.

Yes, if you return a non-defective item or ordered the wrong product. To know more, please read our Return & Refund policy.